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BT Global Services restructures in the UK public sector
- Published by: Ovum, Ltd.
- Published: November, 2009
- Format : PDF / Pages: 15
- Delivery: E-Mail within 1-2 business days
- Product ID: 107480
Description
Abstract
This report considers the implications of recent changes at BT Global Services
(BTGS) for its IT services business in the UK public sector. BTGS will be a
major force in the UK public sector for the foreseeable future. BT is one of
the strongest brand names in the UK public sector thanks to its significant
fixed-line telecoms business and its large IT services business, which is the
fourth-largest by turnover in the UK public sector. BTGS is a top-ten provider
in each of the public sector’s six segments (central government, local
government, criminal justice, defence, education and health). It has a strong
networked IT services business and a reputation for providing network
outsourcing and IT services in end-to-end outsourcing deals to UK public
sector customers.
Table of Contents
Table of Contents
Executive Summary
In a nutshell
Ovum view
SWOT analysis
Strengths
Weaknesses
Opportunities
Threats
BTGS’
21CN vision: power to drive the market
21CN vision at the heart of
BTGS’ new strategy
Long-term commitment to 21CN required
Can
21CN solidify BTGS’ position in public sector?
BTGS bids to regain
star performer status within BT
BTGS’ IT business must deliver
margin to BT
BTGS strategy focuses on new goals
Changing supplier
landscape
UK public sector business
Strength in all segments of the
public sector
Health
Central government
Local authority IT
outsourcing
Defence
Criminal justice
National security and ID
cards
Education
List of Tables
Table 1:
BTGS UK public sector S/ITS revenue breakdown
List of Figures
Figure 1: BTGS UK public sector S/ITS revenue
breakdown, FYE 31 March 2009
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