YES Bank Uses Cordys to Integrate and Automate Critical Customer-Centric Processes

Abstract

This IDC Buyer Case Study looks at how YES Bank, a private bank based in Mumbai, India, selected Cordys' Business Operations Platform as the process management and application integration middleware layer for its SOA-based enterprise architecture.

This IDC Buyer Case Study details YES Bank' s strategic technology decision to implement Cordys in conjunction with an ongoing service-oriented architecture (SOA) initiative. It also details the bank' s initial requirements, the vendor selection process, results, and lessons learned.

Table of Contents

• IDC Opinion
• In This Buyer Case Study
• Situation Overview
• Organization Overview
• Challenges and Solution
• Key Requirements: SOA-Based Interoperability, Simplicity, Rapid Deployment
• Product Selection
• Implementation
• Implementation Challenges
• Results
• Benefits
• Customer Onboarding
• Value-Added Application Development
• Future Plans
• Lessons Learned
• Essential Guidance
• Learn More
• Related Research
• Table: Buyer Case Study Capsule