

This IDC study provides vendor shares and market drivers as of September 3, 2009, for the problem management software market for the period 20062008.
According to Fred Broussard, IDC research director, Enterprise System Infrastructure Software, "The problem management software market showed surprising strength during 2008, growing more than 9% over 2007. This enabled the problem management software market to grow to more than $1.1 billion in size."