Service Delivery Platform Market Definition

Abstract

This IDC study sets forth IDC' s definition of service delivery platforms (SDPs) and discusses the market segmentation. It also discusses the role of SDP in brokering relationships among communications services providers, developers, enterprises, and IT and network suppliers. Key questions answered include:

• How do communications service provider priorities shape the SDP opportunity?
• What are the benefits of a clear SDP definition to communications service providers, business partners, and customers?
• How do advertising and marketing initiatives by communications service providers fit with SDP investments?

"IDC' s service delivery platform market definition sets out a baseline for communications service providers, vendors, and partners to understand the evolution of this increasingly mission-critical platform. For anyone engaged in the creation, enablement, or delivery of new services over communications networks, it provides a benchmark for discussions and collaboration," said Elisabeth Rainge, director, NGN Operations, IDC.

Table of Contents

• IDC Opinion
• In This Study
• Situation Overview
• Background
• Current Industry Dynamics
• Segments in the Target Market
• Role of Content and Applications
• Service Delivery Platform Definition
• Segmentation of the SDP Solutions
• The Marketing and Storefront Modules
• The Role of Technology in the Relationships
• The Service Provider Relationship with Developers, Enterprises, and Others
• Future Outlook
• The Service Life-Cycle Challenge
• Essential Guidance
• Learn More
• Related Research
• Definitions
• Synopsis
• Figure: IDC' s Service Delivery Platform Definition, 2005–2007
• Figure: IDC' s Service Delivery Platform Definition, 2009