

This IDC study (which is a translation of the Japanese report IDC #J9340101) analyzes the Japan customer relationship management (CRM), enterprise resource planning (ERP), supply chain management (SCM), and business analytics (BA) solutions markets, and gives the respective market forecasts for 2009 to 2013.
"The influence of the global recession has reached the CRM, ERP, SCM, and BA solutions markets, causing some projects to be shelved. In order to save on initial deployment costs, more enterprises are adopting the software as a service (SaaS) model for their enterprise applications. There will be demand for stronger partner alliances and flexibility in proposing solutions to disparate user needs," says IDC software group manager Tomoko Akagi.