Forecast for Management 2009: The ICT Department

Abstract

This IDC study presents additional results from IDC' s Forecast for Management Survey, 2009, specifically regarding skills and staffing in ICT departments.

"Amidst the gloomy reports we read daily about the state of the economy, it could be very easy to forget that a big part of a CIO' s job is making sure the ICT organisation is ready to act on any opportunity to make a difference in the business and have effective strategies in place ready to implement as soon as the end of the recession is in sight. Savvy CIOs will be using this time to ensure they have a strategy focused on recruiting, retaining, and reskilling ICT talent for a solid ICT staffing foundation when the economy recovers," says Melissa Martin, senior market analyst, IT Spending and Vertical Markets, IDC Australia.

Table of Contents

• IDC Opinion
• In This Study
• Methodology
• Scope
• Significance of Results
• Research Demographics
• Geographic Segmentation
• Vertical Market Segmentation
• Enterprise Size
• Annual Turnover
• Economic Indicators
• Situation Overview
• The Increasing Importance of IT Staffing
• Top CIO Challenges in 2009
• ICT Budget Allocation
• Composition of the IT Department
• Organisational Structure
• Staffing — Past and Present
• Staff Retention and Turnover
• Contractors
• Spending Expectations on Staffing
• Skills in Demand
• Future Outlook
• Essential Guidance
• Learn More
• Related Research
• Synopsis
• Table: Responses by Vertical Market Segmentation
• Table: Key CIO Challenges
• Table: Changes in Area of ICT Spend by Vertical
• Figure: Responses by Geographical Segmentation
• Figure: Responses by Company Size (Number of Staff)
• Figure: Responses by Annual Turnover
• Figure: Global Economic Position 2008 (Percentage Change on a Year Ago) as at June 2009
• Figure: IT Budget Allocation
• Figure: Who Does the CIO Report to?
• Figure: Composition of the IT Department
• Figure: Changing Composition of the IT Department
• Figure: IT Staff Attrition, 2001–2009
• Figure: Percentage of IT Staff that Are Contractors
• Figure: Most Critical IT Skills in Demand