EMEA Business Network Services 2010 Top 10 Predictions

Abstract

This study presents IDC' s top 10 predictions for the EMEA fixed-line business network services market in 2010. It discusses the economic situation and its effect on operators' existing and new business, including cloud, VoIP, UC, managed services and datacenters.

"Even though the economy is still sore, we' ve been through the worst of it and service providers need to think strategically again," said James Eibisch, research director for IDC' s EMEA Business Network Services research.

Table of Contents

• Predictions
• In This Study
• Situation Overview
• Future Outlook
• 1. The Rate of Decline in the Business Market Will Ease
• 2. Traditional Fixed Voice Will Continue to Lose Share to IP and Wireless, While Voice-as-Application Gains
• 3. IT/Telecom Convergence Will be a Major Theme
• 4. Hosted VoIP Will Recover in 2010 and Start Delivering on its Promise
• 5. Broadband Access Will Step Up With VDSL2 and Ethernet, While Cable Operators Target the Business Market
• 6. Incumbents Will Warm to SIP Trunking, But Only Slowly
• 7. Savvy But Recession-Hit SMBs Will Look to Work Smarter With VoIP-Based Bundles
• 8. Global Operators With Middle East Presence Will Move Beyond Connectivity
• 9. VoIP Will Pick Up in MEA, Although Progress Will be Patchy
• 10. Colocation Will Continue to Flourish in 2010, With Cloud a Rising Driver
• Essential Guidance
• Learn More
• Related Research
• Synopsis