Australia 2010 Top 10 Services Predictions

Abstract

This IDC study presents the predictions of prominent trends impacting the Australian services market in 2010.

"2010 will be marked by vendors who speak the language of the business. Operational efficiency is top of the agenda for CIOs, and this is the overarching theme that drives most of our predictions," says Linus Lai, associate director, IDC Australia.

Table of Contents

• Predictions
• In This Study
• Situation Overview
• Future Outlook
• Prediction #1: It' s the Economy Driving the Market, So Let' s Start Here
• Prediction #2: Cloudy Forecast (Again): This Time with Real Legs in Enterprise and Government Adoption
• Prediction #3: Server Virtualisation Services in Australia Will Skyrocket in 2010 Whilst Desktop Virtualisation Uptake Will Remain Flat
• Prediction #4: Datacentre Optimisation Services Will Become a Growth Area as Efficiency Services Will Diverge to Focus on Every Level of the Datacentre
• Prediction #5: Telcos Will Enhance on Their Hosted Applications and Infrastructure Plays
• Prediction #6: Managed Security Services Take on Convergence, Virtualisation, and Cloud
• Prediction #7: The Shift to the Social Web Will Drive Reengineering of the Concept of Customer Care
• Predictions #8: Manufacturing: The Dire Need to Drive Cost Out Will Force Innovation
• Predictions #9: NBN Will Drive Project-Oriented and Consulting Work in 2010
• Predictions #10: 2010 Will See More "Managed Business Outcome" Services
• ESSENTIAL GUIDANCE
• Learn More
• Related Research
• Synopsis